Shipping and Returns
Shipping to USA Addresses
Your luggage tag & travel accessory orders are usually shipped within 24 hours M-F via US mail from Eliot, Maine. If you require expedited shipping please call 207-439-4088 or email: firstname.lastname@example.org
Returns Policy - USA Orders
You may return most new, unopened items within 30 days of delivery for a full refund for the product cost.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return a luggage tag, travel accessory product, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.